INFORMATION FOR PATIENTS
Your appointment
What Will Happen At My Appointment?
Please download one of our patient information leaflets which explain in detail what you can expect during your appointment with the community cardiology service.
If you have a monitor clinic appointment please download the relevant monitor leaflet:
IMPORTANT: when returning 24hr ECG monitors please remove the device (be sure to unclip ECG monitor leads from the sticky electrodes DO NOT cut or pull/damage the leads - these are expensive to replace). Place all of the equipment in the bag provided and return as instructed with the completed diary sheet by 14:00 the day after your appointment. If you are wearing the monitor for 48 or 72hrs you will be instructed when to return the device.
The Zio Patch ECG Monitoring System
The Zio system utilises an innovative patch which is easy to apply and offers up to 2 weeks of continuous ECG monitoring. Once you have been identified by one of our clinicians as requiring this device you will be booked a telephone consultation with one of our team to explain how the Zio process works. In most cases the device will be dispatched directly to your home and will not require a separate clinic visit.
A comprehensive patient information leaflet provided by the company which supplies this service can be accessed here.
The Zio customer services team are available to answer any questions regarding fitting, wearing and returning the device 24 hours a day 7 days a week on 0808 189 3411
Help In Getting To My Appointment
Patient transport can be provided by the NHS for patients that meet the eligibility criteria. This is now arranged directly by the patient rather than through the referring GP surgery. The number to contact is 0300 123 9833.
The "Good Neighbours Network" can also help for a small fee. The attached leaflet explains more - click here.
How Do I Change Or Cancel My Appointment?
Please ring our Patient Care team on 01420 560 817.
We understand that there are sometimes unforeseen circumstances that mean you cannot make your appointment but if you do not let us know, you may be putting your health at risk. If you cannot attend your appointment it is essential that you tell us as soon as possible so that we can reschedule and free up your original appointment for another patient.